HELP CENTER
Type Pain-Free. Work Better.
Premium split keyboards designed to eliminate wrist strain and let your hands rest in their natural position.
Building & Compatibility
I want to assemble the keyboard myself, but what if I don't know how to do it?
Our keyboards are designed to be approachable even if you've never built one before. Every kit ships with step-by-step guides (found at docs.keeb.io), and if you get stuck (it happens), our Discord server and the /r/olkb subreddit are where builders and Keebio staff answer questions daily. You're never building alone.
How do I know if the parts I want are compatible with the keyboard I'm building?
Which type of switches should I use — PCB mount or plate mount?
Can I hotswap switches?
Will this keyboard be the right fit for me?
Ordering & Payment
I need to add more items to an order I've already placed. What can I do?
Can I pre-order items, or can I place an order for some parts and have you hold them?
Do you accept PayPal?
What if I order wrong or forget to add something?
Shipping & Returns
Is shopping outside the US easy?
What happens if my package gets lost?
Where do you ship from?
Products & Inventory
Are you going to stock a specific product I'm looking for?
Who's Keebio?
Still have questions?
Email us at shop@keeb.io or join the community on Discord. We usually answer within a business day.